This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Event Cancellation Policy

To guarantee admission, attendees must pay prior to the event. The MIA regrets there can be no refund should you cancel within 30 days of the event, or from the time of booking, whichever is later. The only exception is for any attendee who is, at the time of the event, showing Covid-related symptoms, or has recently had Covid-19, in this case a full refund will be issued, or where possible your event booking will be moved to a future event.

The MIA, working together with the event venue and suppliers, will ensure all UK government advised Covid-secure measures are in place ahead of the event. These strict measures must be adhered to by all attendees and will be communicated prior to the event taking place and at the event via signage/posters and announcements. Please note anyone who fails to follow these safety measures at the event, may be asked to leave the event by the MIA and no refund will be issued. 

Any cancellations must be received in writing to keith.jonker@the-mia.com -  if you have not received an acknowledgement before the event, please telephone us to make sure we have received your booking cancellation.

For more information about these terms and conditions please contact Keith Jonker on +44 (0)2476 692 600 or email keith.jonker@the-mia.com.