To guarantee admission, attendees must pay prior to the event. The MIA regrets there can be no refund should you cancel within 30 days of the event, or from the time of booking, whichever is later. The only exception is for any attendee who is, at the time of the event, showing Covid-related symptoms, or has recently had Covid-19, in this case a full refund will be issued, or where possible your event booking will be moved to a future event.

The MIA, working together with the event venue and suppliers, will ensure any UK government advised Covid-secure measures are in place ahead of the event. These measures must be adhered to by all attendees and will be communicated prior to the event taking place and at the event via signage/posters and announcements. Please note anyone who fails to follow these safety measures at the event, may be asked to leave the event by the MIA and no refund will be issued. 

If the event is postponed due to reasons relating to Covid, we will roll your booking forward to the new date or issue a refund.

Any cancellations must be received in writing to keith.jonker@the-mia.com -  if you have not received an acknowledgement before the event, please telephone us to make sure we have received your booking cancellation.

For more information about these terms and conditions please contact Keith Jonker on +44 (0)2476 692 600 or email keith.jonker@the-mia.com.